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OPERATSIONS Lidl Ireland/Northern Ireland | Sustainability Progress Report 2018/19 LABO UR RI Living Wage Financial security is vital for everyone. That’s why we were the first nationwide retailer in Ireland and Northern Ireland to introduce the Living Wage for all team members in 2015. Last year, we made a further commitment to match the latest revised rate recommended by the Living Wage Technical Group in Ireland and the Living Wage Foundation in Northern Ireland. The Living Wage is an independently assessed and measured rate of income considered necessary to meet everyone’s basic needs such as housing, food, clothing, transport and healthcare – the cost of which is not always covered by the national minimum wage. TO ENSURE WE CONTINUE TO IMPROVE IN EVERY AREA AND THE IMPACT OF OUR INITIATIVES ARE FELT LONG INTO THE FUTURE, WE HAVE SET OURSELVES NEW TARGETS, INCLUDING: Lidl Ireland’s Lidl Northern Ireland’s per hour for 11% of employees who are in the first year of employment with Lidl. entry level wage increased from €11.70 to entry level wage increased from £8.75 to LIDL IS PROUD TO CHAMPION THE LIVING WAGE IN IRELAND. OUR PEOPLE ARE CENTRAL TO OUR SUCCESS. THEY LOOK AFTER OUR CUSTOMERS, DRIVE OUR OPERATIONS AND SUPPORT OUR COMMUNITIES ACROSS IRELAND AND NORTHERN IRELAND. IT IS IMPORTANT FOR US TO REWARD THEM – NOT JUST WITH MARKET LEADING REMUNERATION RATES BUT ALSO BY CREATING AN ENVIRONMENT WHERE OUR COLLEAGUES’ HOLISTIC NEEDS ARE PRIORITISED. J.P. Scally, Managing Director * HealthFactoristhedifferenceinthetotalnumberofsickness hours divided by the total number of contracted hours x 100 Customer and Society €11.90 £9.00 per hour for 16% of employees who are in the first year of employment with Lidl. All other employees working in Lidl already earn in excess of the real Living Wage rate. In 2019 we will be increasing the pay of all hourly paid store and warehouse employees. In response to feedback from employee surveys, Lidl will also be offering all store and warehouse employees the opportunity to take on a 30-hour contract which gives them security with regards to hours. Resources and Agriculture Supply Chain and Processing Operations and Processes Agricultural Inputs Cultivation & Harvesting Animal Keeping Production Processing Transportation Logistics Centre Transportation Stores and Services Purchase Usage Disposal GHT page Increasing annual employee participation in wellbeing initiatives under the Work Safe. Live Well. programme. Year on year increase in our Health Factor score.* Delivering an annual increase on mental health awareness initiatives. x2 Doubling employee numbers accessing benefits by 2020. 49 Highlight