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MESSAGEFROM OUR MD Agricultural Inputs Cultivation & Harvesting Animal Keeping Production Processing Transportation Logistics Centre Transportation Stores and Services Purchase Usage Disposal Lidl Ireland/Northern Ireland | Sustainability Progress Report 2018/19 OUR “A BETTER TOMORROW”SUSTAINABILITY STRATEGY HARNESSES OUR MISSION, ENSURES FUTURE VALUE CREATION AND DRIVES OUR RESPONSIBILITIES TO SOCIETY. J.P. Scally, Managing Director at Lidl Ireland and Northern Ireland Resources and Agriculture Our A Better Tomorrow sustainability strategy harnesses our mission, ensures future value creation and drives our responsibilities to society. Corporate Social Responsibility in Lidl means acting responsibly, leading by example, striving for positive environmental stewardship, making an impact in communities and supporting and engaging with all our stakeholders — colleagues, customers, partners, suppliers, civil society, and non-governmental organisations (NGOs). As a leading food retailer, we recognise the demand we place on agricultural resources, our impact on the environment through our operations, as well as the influence we have on our suppliers’ practices. We understand that we have the responsibility to build a successful, sustainable future – not just for our business but for our employees, the customers we serve, suppliers we collaborate with and the communities we reach. We believe it is important to be transparent and report measurable and comparable impact. Last year we published our first sustainability progress update report to share our commitments, progress and goals with our stakeholders. This year we are delighted to share our first sustainability report in accordance with GRI Standards. GRI is an international standard for reporting sustainability and is the most reputable and standardised framework used worldwide. Supply Chain and Processing I am proud of the effort our teams have made over the past year. Most notably, the development of our Renewable Energy Programme to reduce our climate impact, our progress on sustainable packaging, food redistribution and the development of our human rights policies. While we are proud of our accomplishments, we know there is always more we can do – and we are constantly building on our initiatives and targets. With this report, we are looking forward to sharing our results to date as well as our goals. I look forward to sharing our progress and the challenges we face in the broad area of sustainability. With Brexit our business and suppliers could face unprecedented challenges in the year ahead. Our approach is to prepare for every eventuality, by working closely with industry experts and supporting and engaging our supplier network. I firmly believe that our strong company ethos of efficiency and building long- term relationships will stand to us. AT LIDL, WE PROVIDE HIGH QUALITY PRODUCTS AT MARKET LEADING VALUE, THROUGH A BUSINESS MODEL DESIGNED FOR EFFICIENCY AND BUILT ON LONG-TERM PARTNERSHIPS. THROUGH OUR DEDICATED TEAM AND EXCEPTIONAL VALUE PROPOSITION WE SEEK TO ENHANCE THE LIVES OF OUR CUSTOMERS, IN HUNDREDS OF COMMUNITIES ACROSS THE ISLAND OF IRELAND. WITH 162 STORES IN IRELAND, 38 STORES IN NORTHERN IRELAND AND TWO MILLION CUSTOMERS PASSING THROUGH OUR DOORS EVERY WEEK, WE HAVE ESTABLISHED DEEP LOCAL RELATIONSHIPS. WE STRIVE TO MAKE A POSITIVE DIFFERENCE IN THESE COMMUNITIES, CREATING SHARED OPPORTUNITY AND VALUE. I hope you enjoy reading this report and that it gives you a sense of who we are and what we stand for as a business. I would also like to take the opportunity to thank everyone who supports our journey for A Better Tomorrow. Operations and Processes Customer and Society page 03